When you’re navigating an unfinished estate, clarity matters just as much as progress. Heirs want to know what’s happening, who’s handling what, and where things stand—without having to chase answers or decode legal language. Joyce plays a key role in making sure that doesn’t happen.

As part of the Client Services Group at EstateCo, Joyce works directly with clients throughout the estate process, helping them stay informed, supported, and connected from start to finish.

Joyce, in Her Own Words

Here’s more about Joyce’s role, and why it matters, in her own words.

In your own words, what do you do at EstateCo?

I work in the Client Services Group, where I am the point of contact and source of information for clients, by phone and email. We answer questions and give clients regular updates, establishing and maintaining a strong EstateCo relationship throughout the entire process. 

What part of your work matters most to you — the thing you wish every heir understood

We can help. The professionals at EstateCo can help heirs with every aspect of completing the estate from end to end, at no upfront cost to clients.

What’s one moment in your job that reminded you why this work is important?

Whenever a client tells us that they are relieved to have help in finishing the estate because of the amount of work involved and the complexity of the process. I hear that a lot.

What’s something people would be surprised to learn about your work?

I am not only a representative of EstateCo — I’m also a client! Or at least, I was. I was a potential heir to an unfinished estate when EstateCo contacted me almost two years ago. I was very relieved and grateful for their help. I was delighted when given the chance to join the team and help others.

What do you love doing when you’re not working?

Studying the Bible, visiting with neighbors, listening to music, and getting bossed around by my cat.
At EstateCo, the Client Services Group exists to make sure clients are never left wondering where things stand or what comes next. Joyce brings calm, clarity, and firsthand understanding to that role every single day.

Why EstateCo Reached Out — And What It Could Mean for You

If EstateCo has reached out to you, it’s not random—and it’s not a sales pitch. It means our team has identified a potential connection between you and an unclaimed estate or property that may require action to resolve. These situations are often complex, and many people don’t even realize they’re involved until they hear from us. That’s exactly why we step in—to help you understand what’s been found, what it means, and what comes next.

If you’ve been contacted or have questions about a potential claim, reach out to our team. We’re here to walk you through it, clearly and honestly, every step of the way. Contact us today to learn more.