Frequently Asked Questions

Frequently Asked Questions

Unclaimed Property is a financial asset that is unknown or lost, or has been left inactive, unclaimed or abandoned by its owner. The most common types of unclaimed property are dormant bank accounts, unclaimed insurance proceeds, stocks, dividends, uncashed checks, deposits, credit balances and refunds. Unclaimed property also includes contents from abandoned safe deposit boxes in financial institutions. Unclaimed property assets are held by business or government entities (holders) for a set period of time, usually five years. If the holder is unable to locate and re-establish contact with the owner to return the asset, it is reported and remitted to the State the account is held in.

You or a family member are most likely the rightful owner of an unclaimed property account.

  1. Verify your unclaimed property account
  2. Answer five basic questions
  3. Submit your contact inform to start claim
  4. Complete phone interview
  5. Pass identity verification
  6. Receive a check for the unclaimed property amount

Proving your claim that belongs to you is very important. One out of three claims are rejected for not providing the correct documentation to prove your claim. UMS will provide you with a “Proof of Ownership” report along with your required documentation proving your claim the first time.

Our claim experts will review your account with you and determine what documentation will be required in order to verify your ownership of the property. Often, claims are received from more than one person with the same name, trying to claim the same account(s). Proper entitlement can only be established by providing the required documentation. Providing your identification alone may not be sufficient. What documentation you are asked to submit may vary depending upon what information the reporting entity provided about the owner of the account. You may be asked for documentation of your Social Security Number, a past address, or proof of your past connection or relationship to the entity that reported the account to the Department. If you are the heir of a deceased account owner, you will also be asked to provide certified copies of official documentation that establishes your entitlement to the property.

Florida law requires claimants to provide a copy of their driver’s license or another form of government-issued photographic identification. If your Identification does not reflect your current address, please include other documentation (such as a current utility bill, etc.) reflecting your current mailing address in addition to your identification and proof of ownership. If the account has more than one owner and one of the owners is deceased, a certified death certificate for the deceased owner is required in addition to the identification for the person claiming the account. UMS will also provide a “Proof of Ownership” report that helps prove your ownership to a claim.

Proof of ownership (detailed above) must still be established with documentation. In addition, you must provide a certified death certificate for the owner, along with identification and signed claim forms for all heirs of the owner (or for the personal representative if the estate remains open). Additional documentation may be required depending on the specific case. UMS will provide support if you need probate help or help collecting the necessary documents required by the account holder.

To make the experience 100% risk-free for you, our services are performed on a “contingency fee” basis. A contingency fee is any fee for services where the fee is only payable if those services rendered a successful result. This means that you don’t owe anything to UMS, nor to our associated professionals, until the distribution of your unclaimed money occurs. If distribution doesn’t occur for any reason, you owe nothing, period!

Our 8% contingency fee agreement has many perks, including:

  • We receive our fees directly from the government agency holding your unclaimed money;
  • The financial incentive motivates UMS to work as comprehensively and promptly as possible;
  • There are no hidden fees and absolutely zero out-of-pocket costs;
  • None of the involved parties are at risk of incurring debt or personal financial penalties for the services rendered;
  • Ensures that anyone has the opportunity to claim their unclaimed money regardless of financial limitations or geographic location;
  • If our efforts are fruitless and no funds are distributed, nothing is owed for any of our services, nor will any fees be charged to you.

Nothing! Our services cost you ZERO out-of-pocket, and you’ll NEVER make any payments to UMS, nor our service partners.

Any time money or assets change hands it can be “lost in transit.” Whether your former employer mailed your last paycheck to the wrong address, you forgot about an old savings account, or you didn’t know about a deceased relative’s life insurance policy, there are literally hundreds of ways money can become unclaimed. Currently there’s an estimated $70 Billion in unclaimed money due to Americans.

Unclaimed Money Service is a licensed Claims Processing company that helps return unclaimed property to the rightful owners.

Unclaimed Money Service is a subsidiary of EstateCo LLC. EstateCo, LLC is a Florida Private Investigator Agency. Florida License Numbers A1900210 and C1900530. 1330 Palmetto Ave, Suite B, Winter Park, FL 32789.

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Unclaimed Money Service is not affiliated or connected to any state or federal government agency.

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